First of all Dean made everyone feel welcome and encouraged us all to overcome our personal fears and to identify them so that we actually can overcome them, It all comes down to just doing it and not be so attached to the outcome that we are afraid to even start!
I’m sure with practice it will become easier to call folks, what are they going to do hangup, or say no, it’s just part of the process. I liked how he engaged the prospect on the phone with asking questions. Very impressed.

Sincerely, Byron

E Byron Chappell
AAO